Support Report
InstanceDate 05/01/2024 20:57:04
InstanceTimeZoneID Pacific Standard Time
InstanceTimeZoneName (UTC-08:00) Pacific Time (US & Canada)
TimeZoneSelection Pacific Standard Time
UTCDate 2024-05-02T03:57:04.5199774Z
Browser Client
ALL_RAW Accept: */* Host: v1.mitchell1.com User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) X-Forwarded-For: 18.191.181.231
REMOTE_ADDR 18.191.181.231
REMOTE_HOST 18.191.181.231
REMOTE_PORT 49599
URL /M1VersionOne/about.mvc
Application Environment
Application 23.1.14.13
Framework 4.0.30319.42000
IntPtr.Size 8
MachineName POWC-UTIL-05-PV
OS Microsoft Windows NT 6.2.9200.0
ProcessorCount 1
Server Time 05/01/2024 20:57:04
Server Timezone ID Pacific Standard Time
Server Timezone Name (UTC-08:00) Pacific Time (US & Canada)
UserDomainName IIS APPPOOL
UserName V1-Core-VersionOne
WorkingSet 836747264
Wow64 False
SQL Server
@@Version Microsoft SQL Server 2016 (SP1-CU1) (KB3208177) - 13.0.4411.0 (X64) Jan 6 2017 14:24:37 Copyright (c) Microsoft Corporation Enterprise Edition (64-bit) on Windows Server 2016 Standard 6.3 <X64> (Build 14393: )
Database Collation SQL_Latin1_General_CP1_CI_AS
Database ComparisonStyle 196609
Database IsAnsiNullDefault 0
Database IsAnsiNullsEnabled 1
Database IsAnsiPaddingEnabled 1
Database IsAnsiWarningsEnabled 1
Database IsArithmeticAbortEnabled 1
Database IsAutoClose 0
Database IsAutoCreateStatistics 1
Database IsAutoShrink 0
Database IsAutoUpdateStatistics 1
Database IsCloseCursorsOnCommitEnabled 0
Database IsFulltextEnabled 1
Database IsInStandBy 0
Database IsLocalCursorsDefault 0
Database IsNullConcat 1
Database IsNumericRoundAbortEnabled 0
Database IsParameterizationForced 0
Database IsRecursiveTriggersEnabled 0
Database IsSyncWithBackup 0
Database Recovery FULL
Database Status ONLINE
Database Updateability READ_WRITE
Database UserAccess MULTI_USER
File Size (MB) - Data 62948.19
File Size (MB) - Log 11000.00
Server Collation SQL_Latin1_General_CP1_CI_AS
Server ComputerNamePhysicalNetBIOS POWC-SQL-12-PP
Server Edition Enterprise Edition (64-bit)
Server EngineEdition 3
Server InstanceName CORP01
Server IsClustered 1
Server IsFullTextInstalled 1
Server IsIntegratedSecurityOnly 0
Server IsSingleUser 0
Server MachineName POWC-ISQL-12-PV
Server ProductLevel SP1
Server ProductVersion 13.0.4411.0
Server ServerName POWC-ISQL-12-PV\CORP01
connection DataSource powc-isql-12-pv\corp01
connection Database M1VersionOne
connection WorkstationId POWC-UTIL-05-PV
connection string Data Source=powc-isql-12-pv\corp01;Initial Catalog=M1VersionOne;User ID=M1VersionOne_3510977D;Enlist=False;Pooling=True;Connect Timeout=5;Application Name="VersionOne (http://localhost/VersionOne)"
connection timeout 5
msver Comments SQL
msver CompanyName Microsoft Corporation
msver FileDescription SQL Server Windows NT - 64 Bit
msver FileVersion 2015.0130.4411.00 ((SQL16_SP1_QFE-CU).170106-1315)
msver InternalName SQLSERVR
msver Language English (United States)
msver LegalCopyright Microsoft. All rights reserved.
msver LegalTrademarks Microsoft SQL Server is a registered trademark of Microsoft Corporation.
msver OriginalFilename SQLSERVR.EXE
msver PhysicalMemory 524194 (549657616384)
msver Platform NT x64
msver ProcessorActiveMask ffff
msver ProcessorCount 16
msver ProductName Microsoft SQL Server
msver ProductVersion 13.0.4411.0
msver WindowsVersion 6.3 (14393)
IIS
ALL_HTTP HTTP_ACCEPT:*/* HTTP_HOST:v1.mitchell1.com HTTP_USER_AGENT:Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) HTTP_X_FORWARDED_FOR:18.191.181.231
ALL_RAW Accept: */* Host: v1.mitchell1.com User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com) X-Forwarded-For: 18.191.181.231
APPL_MD_PATH /LM/W3SVC/1/ROOT/M1VersionOne
APPL_PHYSICAL_PATH C:\inetpub\wwwroot\VersionOne\VersionOne\
AUTH_PASSWORD
AUTH_TYPE
AUTH_USER
CERT_COOKIE
CERT_FLAGS
CERT_ISSUER
CERT_KEYSIZE 256
CERT_SECRETKEYSIZE 2048
CERT_SERIALNUMBER
CERT_SERVER_ISSUER C=US, O=GeoTrust Inc., CN=GeoTrust SSL CA - G3
CERT_SERVER_SUBJECT C=US, S=Wisconsin, L=Kenosha, O=Snap-on Incorporated, OU=IT, CN=*.mitchell1.com
CERT_SUBJECT
CONTENT_LENGTH 0
CONTENT_TYPE
GATEWAY_INTERFACE CGI/1.1
HTTPS on
HTTPS_KEYSIZE 256
HTTPS_SECRETKEYSIZE 2048
HTTPS_SERVER_ISSUER C=US, O=GeoTrust Inc., CN=GeoTrust SSL CA - G3
HTTPS_SERVER_SUBJECT C=US, S=Wisconsin, L=Kenosha, O=Snap-on Incorporated, OU=IT, CN=*.mitchell1.com
HTTP_ACCEPT */*
HTTP_HOST v1.mitchell1.com
HTTP_USER_AGENT Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_X_FORWARDED_FOR 18.191.181.231
INSTANCE_ID 1
INSTANCE_META_PATH /LM/W3SVC/1
LOCAL_ADDR 172.21.10.221
LOGON_USER
PATH_INFO /M1VersionOne/about.mvc/support
PATH_TRANSLATED C:\inetpub\wwwroot\VersionOne\VersionOne\about.mvc
QUERY_STRING
REMOTE_ADDR 18.191.181.231
REMOTE_HOST 18.191.181.231
REMOTE_PORT 49599
REMOTE_USER
REQUEST_METHOD GET
SCRIPT_NAME /M1VersionOne/about.mvc
SERVER_NAME v1.mitchell1.com
SERVER_PORT 443
SERVER_PORT_SECURE 1
SERVER_PROTOCOL HTTP/1.1
SERVER_SOFTWARE Microsoft-IIS/8.0
URL /M1VersionOne/about.mvc
.Net
32_bit .NET Framework 4.6.2; C:\Windows\Microsoft.NET\Framework\v4.0.30319\; Runtime 4.0.0; Build 4.6.1590; Release 394806
64_bit .NET Framework 4.6.2; C:\Windows\Microsoft.NET\Framework64\v4.0.30319\; Runtime 4.0.0; Build 4.6.1590; Release 394806
Licensing
ActiveCount 254
IsTrialLicense False
LicenseExpiresOn 2025-08-31T23:59:59.0081102Z
LicensedTo Mitchell1
MaxActiveUsers 255
Product Enterprise
ProductDisplayName Enterprise
ValidLicense True
Configuration
AllowPasswordReset True
DefectTracking Off
EffortTracking True
HideSystemInfo False
Hosted False
MetaLastPublished 2024-02-02T11:17:12.1659953Z
Methodology
ServerBaseUrl https://v1.mitchell1.com
StoryTracking Off
Custom Columns
Item0 Story.Custom_QAEstimate
Item10 Member.Custom_DeptNumber
Item11 Scope.Custom_ProjectCode
Item13 Story.Custom_Rank
Item14 Member.Custom_DeptName
Item15 Theme.Custom_ProjectCode2
Item16 Request.Custom_Year
Item17 Request.Custom_Make
Item18 Request.Custom_Model
Item19 Request.Custom_Module
Item20 Request.Custom_ContactEmail
Item21 Request.Custom_ContactPhone
Item22 Request.Custom_ShopNumber
Item23 Request.Custom_ShopName
Item24 Request.Custom_BrowserSettings
Item29 Request.Custom_ShopName
Item31 Request.Custom_Category4,Request.Scope
Item33 Request.Custom_SearchTerms
Item34 Request.Custom_Tab
Item35 Request.Custom_Qualifiers2
Item38 Request.Custom_EngineOut2
Item39 Request.Custom_Contact
Item40 Defect.Custom_Workaround
Item43 Defect.Custom_TestText
Item45 Defect.Custom_STStatus2,Defect.Scope
Item47 Defect.Custom_STVMID
Item48 Defect.Custom_STDefectID4
Item5 Test.Custom_CTVID
Item50 Defect.Custom_STPriority
Item51 Defect.Custom_STResponsibility
Item54 Defect.Custom_TestEnvironment2,Defect.Scope
Item56 Defect.Custom_Urgent2,Defect.Scope
Item57 Defect.Custom_FoundinUI,Defect.Scope
Item58 Defect.Custom_Foundinbrowser,Defect.Scope
Item59 Defect.Custom_Foundinplatform,Defect.Scope
Item60 Defect.Custom_STFolderPath
Item61 Defect.Custom_STEnteredBy
Item62 Story.Custom_VersionTested
Item63 Defect.Custom_STCategory
Ideas
Enabled False
Url
Analytics
Enabled False
Url
SMTP
AgentAddress srv-versionone@mitchell1.com
AgentDisplayName versionone admin
AlwaysSendFromSystem False
Enabled True
ServerHostName smtp.corp.mitchellrepair.com
ServerPort 25
ServerSSL False